Frequently asked questions

Placeholder answers below — full help content is on the way.

How do I invite a dealer to my distributor account?
Placeholder answer — from your Dealers page, use "Invite" to send an apply link. Real help content is coming soon.
How do I import my catalog?
Placeholder answer — open Catalog → Upload XLSX and follow the guided import. Real help content is coming soon.
Where can I see order fulfillment status?
Placeholder answer — the Orders board tracks each order through fulfillment. Real help content is coming soon.
How do I reset my password?
Placeholder answer — use "Forgot password" on the sign-in screen. Real help content is coming soon.

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