Your first sale

Campaign

From sign-up to your first sale and refund, in five missions. About an hour in all, and you can stop between missions.

WhereSetup
Who can do itThe shop owner or a General Manager
PlanFree, Plus and Pro
TimeAbout an hour, in five parts

What this is for. Five short missions take you from a new account to a real sale and a refund. Each one ends with something working, and you can stop between them. Most shops finish in about an hour.

Before you start: sign up and get approved

Sign up at onediveb2b.com/join with your name, your shop's name, your email and a password, then confirm the email we send. Tell us about your shop and choose a plan; you can start on Free.

OneDive checks every new shop before it can sell. You get an email when yours is approved. Until then, the register says Your register isn't enabled yet. That is the review, and nothing is wrong.

Create your dive shop account: your name, business name, email address, password, and Create account
onediveb2b.com/join
We are reviewing your application. Thanks for signing up. You will get an email as soon as it is approved.
While we review your shop

Open Setup

Once you are approved, open the register. The first time, it takes you to Setup: seven things to finish before your first sale. Each mission below ticks some of them. You can leave and come back; the Setup button at the top of the register shows how far you are.

Set up your shop: a progress bar at 1 of 7, a Start setup button, and the seven tasks under Before your first sale
Register › Setup
  1. Progress. Ticked and skipped tasks both count.
  2. Start setup. Walks through each task in order.
  3. Before your first sale. Shop profile, locale, receipts, sales tax, card payments, products and this register. Tap any row to jump to it.

Mission 1: Open your doors

Your shop's name, address and time zone, what prints on a receipt, and your sales tax.

  • Shop profile, as customers see it
  • Time zone, so sales land on the right day
  • Logo and receipt footer
  • Each sales tax as its own line
Start mission 1About 15 minutesStart here
The Locale and currency step with time zone Eastern Time, en-US USD, and MM/DD/YYYY

Mission 2: Get paid

Connect your own Stripe or Square account so the register can charge cards. Or start on cash.

  • Connect Stripe or Square
  • Check that Charges says Enabled
  • Or choose We are cash only for now
Start mission 2About 10 minutes
The Take card payments step with Stripe and Square tiles

Mission 3: Get your products in

Import a spreadsheet for many products, or add a few by hand.

  • Import from a spreadsheet, Shopify or DiveShop 360
  • Set how many you have
  • Check they are on the register
Start mission 3About 15 minutes
Import complete: Imported 5 products

Mission 4: Set up your counter

Register this device as a register, so it can hold a cash drawer, print receipts and lock behind a PIN.

  • Name this register and pick its location
  • Optional: a card reader
  • Optional: your team and their PINs (Your team on the floor)
Start mission 4About 5 minutes
Add this device as a terminal: name Front counter, location, cash drawer present, receipt printer

Mission 5: Ring one up and refund it

A real sale and a real refund, before a customer is waiting.

  • Start a cart and take payment
  • Print the receipt
  • Refund it from Transactions
Start mission 5About 10 minutes
The sale complete screen with Print and Done

When you are done

Setup reads 7 of 7 and the Setup button leaves the top of the register. You are ready to sell.

Set up your shop at 7 of 7, with every task under Before your first sale ticked and Take card payments marked skipped for cash only
Register › Setup, all done
  1. A tick. Done.
  2. A dash. Skipped, like Take card payments for a cash-only shop. You can come back to it any time.
Still stuck? Tell us what you are trying to do and a person at OneDive will help.
Contact us
Last checked October 15, 2026