Time zone, currency and date format

Screen reference

The Locale & timezone card field by field, and why your shop's time zone matters for trip times, online booking, reports and ticket numbers.

Who can do itThe owner or a General Manager changes these.
PlanFree, Plus and Pro
Before you startNothing

What this is for. Your shop's time zone is its clock. OneDive uses it to put a 9:00 AM departure at 9:00 AM where your boat is, to show divers the right times when they book online, and to decide which day a late sale or a report belongs to. Set it once, before you schedule anything. This page goes through the card's three fields and what each one really changes today.

Before you start

Go to Settings › Business Settings › Locale & timezone. You may have set these already in Setup.

  • The card has one Save changes for all three fields. It stays grey until you change something.
  • Nothing is saved until you tap it. If you leave the page first, your change is dropped.
  • Only the owner or a General Manager can change them. A Manager sees the three lists greyed out, under "Only the owner or a General Manager can change these settings."
The Locale and timezone card set to Eastern Time (ET), en-US · USD ($) and MM/DD/YYYY, with each field's description and the Save changes button
Settings › Business Settings › Locale & timezone
  1. Timezone. Your shop's clock. The one that matters most.
  2. Currency & locale. The currency online trip bookings charge in.
  3. Date format. Not used yet.
  4. Save changes. Saves all three. Grey until you change something.

Timezone

"Used for receipt timestamps, scheduling, and reporting." Pick the zone your shop is in:

  • Pacific Time (PT)
  • Mountain Time (MT)
  • Arizona Time (no daylight saving)
  • Central Time (CT)
  • Eastern Time (ET)
  • Alaska Time (AKT)
  • Hawaii Time (HT)

A new shop starts at Select…, which means no time zone. Daylight saving is handled for you.

The top of the Locale and timezone card for a shop with no time zone yet: Timezone, Used for receipt timestamps, scheduling, and reporting., on Select…
Settings › Business Settings › Locale & timezone
  1. Select…. No time zone yet. Trip times can't be set until you pick one.

What your time zone changes

  • Trip times. A departure's start and end time are on your shop's clock. With no time zone, the departure window says "Set your shop's time zone to add a start time." and a departure can only be a whole day. See Add a trip and a departure.
  • Online booking. "Your shop's time zone" is on every trip's online checklist, because the times divers pick are on your shop's clock. See Get your shop ready for online booking.
  • Closing a slot on a trip's schedule needs it too. Without one, OneDive says "Set the shop's time zone in Settings first."
  • Reports. A report's days start and end at midnight on your shop's clock, so a sale at 11:30 PM lands on the right day. With no time zone, days are cut at midnight UTC, which is the afternoon or evening before in the US.
  • Trip messages set to go out at a time of day go out at that time on your shop's clock.
  • Service ticket numbers. The year in a number like FDC-2026-00001 is your shop's year.
  • The calendar lays out every day and time on your shop's clock.
  • QuickBooks. The day it posts is your shop's day, and the QuickBooks card asks for a time zone first.
Changing the time zone moves the clock time of trips you already scheduled. A departure keeps its moment in time, so after a change from Eastern to Central, a 9:00 AM departure shows as 8:00 AM. If you change zones, check your upcoming departures in Trips and fix their times.
Receipts use the clock of the device that prints them. The time printed on a receipt comes from that device's own clock. Set every register's device to your shop's time zone too.

Currency & locale

"Formats prices, dates, and numbers across the POS." The choices are en-US · USD ($), en-CA · CAD ($), en-GB · GBP (£) and en-AU · AUD ($).

What it really changes today: the currency divers are charged in when they book a trip online. With nothing picked, online bookings charge in US dollars.

Leave this on en-US · USD ($), or not picked, unless your shop charges in another currency. The register, receipts and reports show US dollars whatever you pick. Online bookings charge in the currency you pick without converting the price, so with GBP picked, a $100 trip is charged as £100.

Date format

"Saved for later. Dates on screens and receipts don't use this setting yet." The choices are MM/DD/YYYY, DD/MM/YYYY and YYYY-MM-DD.

Whichever you pick, OneDive writes dates like "Oct 16" or "Friday, October 16" for now.

What happens next

Still stuck? Tell us what you are trying to do and a person at OneDive will help.
Contact us
Last checked October 17, 2026